Over the last few years, I have become an experienced facilitator and innovation coach applying business and service design to solve problems. Therefore, I love to create a safe environment for people to open up to new perspectives and play. After years in marketing and sales consulting for start-ups and cooperation in Munich and Innsbruck, I have gained profound knowledge of how to make organizations successful in a rapidly changing environment.
I am a very contagiously enthusiastic person, who is able to energize others with a vision of the future, drives satisfaction from breaking the ice and making connections with others, eager to turn thoughts into action as well as love to recognize and cultivate the potential of other.
2019 - currently: Human Centred Design, Innovation and Business Consultant
An outside-in and human-centered perspective can uncover new opportunities to make an impact on people's lives and businesses. There is a great variety of tools and methods out there to get a better understanding of the people you serve to derive actions for new service innovations and improvements.
Clients: Wien Energie, Adidas, A1 Telekom Austria, Novartis, InnoSchool, Blum, BASF, Impuls Finanzmanagement, Siemens, Audi
2017 - 2019: Head of Sales and Consulting @morethanmetrics
On-site and virtual service design workshops, product presentations, and training for different
Part of some external consulting projects and internal service design projects
Consulting MTM enterprise clients on embedding and scaling service design in organizations
Growing and steering sales lead generation via different channels
Implementing new client-centered sales initiatives and creating materials for a fast-growing
2015 - 2017: Account Manager @booking.com
Consulting Booking.com partner hotels on online sales strategies and marketing
Growing and steering partners to increase revenue and support Booking.com's customer demand
Promoting the Booking.com brand name and its online reservation services to hotels
Expert for BookingSuite software solutions in West Austria
The responsibility of area coverage of specific destinations
2013 - 2015: Marketing and Sales Manager @nectarandpulse
Acquisition of new clients and cooperation partner
Strategic product placement
Conceptualization and implementation of B2B projects (Sony Mobile)
Maintenance of all sales channels and activities
Supervising and consulting existing clients
Designing integrated social media strategies
2012 - 2013: Sales and Consulting @hyveag
Facilitation of workshops and supervising existing clients from different industries
Conceptualization and pitching of open innovation projects
Project management support
Acquisition of new clients for crowdsourcing and open innovation projects
Supervising existing clients
2021 - 2022 Systemic Coach and Consultant @neuwaldegg
2018 - 2018 Facilitation Masterclass @cocreationschool
2017 - 2017 This is Service Design Doing Executive School @TISDD
2013- 2015 MA Strategic Management @ MCIInnsbruck
2009 - 2013 BASc Sportmanagement @UniInnsbruck
2008 - 2012 BASc Management & Economics @UniInnsbruck
Embrace - Lichtenstern e.U.
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