Embrace

Over the last few years, I have become an experienced facilitator and innovation coach applying business and service design to solve problems. Therefore, I love to create a safe environment for people to open up to new perspectives and play. After years in marketing and sales consulting for start-ups and cooperation in Munich, Innsbruck, and Vienna, I have gained profound knowledge of how to make organizations successful in a rapidly changing environment.

I am a very contagiously enthusiastic person, who is able to energize others with a vision of the future, drives satisfaction from breaking the ice and making connections with others, eager to turn thoughts into action as well as love to recognize and cultivate the potential of other.

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work experience

2019 - currently: Human Centred Design Consultant

An outside-in and human-centered perspective can uncover new opportunities to make an impact on people's lives and businesses. There is a great variety of tools and methods out there to get a better understanding of the people you serve to derive actions for new service innovations and improvements.

Clients: Wien Energie, Adidas, A1 Telekom Austria, Novartis, InnoSchool, Blum, BASF, Impuls Finanzmanagement, Siemens, Audi

2017 - 2019: Head of Sales and Consulting @morethanmetrics

On-site and virtual service design workshops, product presentations, and training for different
industries
Part of some external consulting projects and internal service design projects
Consulting MTM enterprise clients on embedding and scaling service design in organizations
Growing and steering sales lead generation via different channels
Implementing new client-centered sales initiatives and creating materials for a fast-growing
customer demand

2015 - 2017 Account Manager @booking.com

Consulting Booking.com partner hotels on online sales strategies and marketing
Growing and steering partners to increase revenue and support Booking.com's customer demand

Promoting the Booking.com brand name and its online reservation services to hotels

Expert for BookingSuite software solutions in West Austria
The responsibility of area coverage of specific destinations

2013 - 2015 Marketing and Sales Manager @nectarandpulse

Acquisition of new clients and cooperation partner
Strategic product placement
Conceptualization and implementation of B2B projects (Sony Mobile)
Maintenance of all sales channels and activities
Supervising and consulting existing clients
Designing integrated social media strategies

2012 - 2013 Sales and Consulting @hyveag

Facilitation of workshops and supervising existing clients from different industries
Conceptualization and pitching of open innovation projects
Project management support
Acquisition of new clients for crowdsourcing and open innovation projects
Supervising existing clients

education

2021 - 2022 Systemic Coach and Consultant @neuwaldegg

2018 - 2018 Facilitation Masterclass @cocreationschool

2017 - 2017 This is Service Design Doing Executive School @TISDD

2013- 2015 MA Strategic Management @ MCIInnsbruck

2009 - 2013 BASc Sportmanagement @UniInnsbruck

2008 - 2012 BASc Management & Economics @UniInnsbruck

"we can´t solve today's and tomorrow´s problems with yesterday´s mindset and tools"

work experience

education

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