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  • embrace the new
  • about
  • get in touch

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  • Mein Konto
  • Abmelden


  • Anmelden
  • Buchungen
  • Mein Konto

...start with humans

I am supporting companies to create more alignment, better experiences for humans, and help find purpose within the age of digital transformation. 


get in touch

services

coaching and consulting

coaching and consulting

coaching and consulting

As a systemic coach, and service and business consultant, I support organizations to find the right answers on how to make your customer love your service or product. 

workshops

coaching and consulting

coaching and consulting

I love to create places for people to play, experience, and gain new perspectives. It will be eye-opening, and fun with heaps of learnings.

research

coaching and consulting

research

Let's talk to some of your users, customers, or employees. Whether you want to explore the needs and aspirations of your customers or to validate a new business model. 

training

design sprints

research

Create a common language and understanding for the people you serve, break down silos, learn the basic service design tools and methods and to apply them straight in your work. 

design sprints

design sprints

design sprints

This is an intense and compact process that seeks to address important and defined challenges. Collecting and acting upon identification, ideation, prototyping and testing with your customers. 

what´s in for you 🚀

- discover opportunities to improve customer experience

- discover opportunities to improve customer experience

- discover opportunities to improve customer experience

- create innovative digital services and products

- discover opportunities to improve customer experience

- discover opportunities to improve customer experience

- establish an agile and human-centered mindset

- discover opportunities to improve customer experience

- create empathy for your customers and employees

- create empathy for your customers and employees

- identify potentials within the digital transformation

- create empathy for your customers and employees

- identify potentials within the digital transformation

- identify potentials within the digital transformation

- identify potentials within the digital transformation

- orchestrate and align marketing and sales efforts

- identify potentials within the digital transformation

- identify potentials within the digital transformation

"human behavior, needs, and aspiration concerning services and products are changing constantly"

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Embrace - Lichtenstern e.U.

Kaiserjägerstraße 34, 6020 Innsbruck, Austria

+43 6603943630

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